About NRH

Governance & Policies

At Northern Rivers Housing (NRH), strong governance underpins everything we do.

Our Board and leadership team are committed to transparent, accountable, and ethical decision making, ensuring we meet our legal, regulatory and compliance obligations, as well as our responsibilities to tenants, partners and the broader community.

Annual Reports

Annual Report 2024-25
Annual Report 2023-24
Annual Report 2022-23

Strategic Plan

Strategic Plan

Reconciliation Action Plan (RAP)

Reconciliation Action Plan (RAP)

Policies

Constitution
Privacy Policy
Whistleblower Policy
Complaints & Appeals Policy
Water Usage Charges Policy
Rent Review Policy
Client Services Charter

Our commitment to transparency and accountability

We make our key documents openly available so everyone can understand how we work and what we stand for. Our policies are reviewed regularly to ensure clarity, accessibility and adherence to our legal and regulatory requirements.

Taking a supportive, people-centered, and transparent approach, we can provide our publications in alternative formats to support the needs of our community.

If you can’t find what you’re looking for, or would like to request an alternate format, please contact us.